Compliance Learning Solution

This module provides an overview of the individual Conduct Rules introduced by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) – the UK’s financial services regulators – which initially came into effect progressively between 2016 and 2021.

This course provides staff with an understanding of Conflict of Interest, the laws and regulations that make it illegal, and the responsibilities of employees to help detect and prevent it.

An online e-learning primer aimed as an introductory overview for those working in FCA-regulated firms to enable them to understand the Conduct Rules within the Senior Managers and Certification Regime, and make them aware of the requirements of the FCA.

An online e-learning course aimed as an introductory overview for those working in FCA authorised firms to enable them to understand the Senior Managers and Certification Regime and make them aware of the requirements of the FCA.

The UK Money Markets Code was one of the first industry codes to be recognised by the Financial Conduct Authority (FCA). It sets out the standards and best practice expected from participants in the deposit, repo and securities lending markets in the UK. The Code is endorsed by the Money Markets Committee (MMC), comprised of market participants from a wide range of banks, other financial and non-financial institutions, and chaired by representatives of the Bank of England (BoE). This module outlines the contents of the Code and who it applies to.

This course provides a comprehensive overview of the Conduct of Business Sourcebook (COBS) rules and their application in financial services. Learners will explore key principles such as acting in clients’ best interests, understanding client categorisation, and ensuring clear, fair, and non-misleading communication.

A short online e-learning primer for those working in financial services firms explaining the rules on whistleblowing and when it may be appropriate to make a disclosure (‘blow the whistle’), if a firm or individual is involved in wrongdoing.

Compliance involves the efforts and programs of an organization to ensure that the business complies with government and industry regulations. If your organization is subject to a compliance scheme, it means your business is bound, by contract or law, to follow rules set by external bodies.

This course provides staff with an understanding of the process of money laundering, the laws and regulations that make it illegal, and the responsibilities of employees to help detect and prevent it.

Anti-bribery and anti-corruption legislation globally has existed for some time, though enforcement is becoming more aggressive. There is heightened regulatory focus on how insurers obtain and retain business within emerging markets where bribery and corruption is prolific.

In July 2022, the Financial Conduct Authority, or FCA, published a policy statement, with final rules, on its Consumer Duty initiative. This comprises a new principle, cross-cutting rules, and four outcomes for retail consumers. The Consumer Duty will mean that consumers should receive communications they can understand products and services that meet their needs and offer fair value, and obtain the customer support they need, when they need it.

Fraud is usually defined by domestic regulators as taking place within a ‘given industry’ and within the broader legal framework, in a ‘given country’. Unethical behaviour is closely related and may be forbidden by industry or law firm associations, accounting organisations, or other private professional groups.

For some years, the UK financial regulators have been placing expectations on firms to treat their customers fairly and with plenty of care. This includes vulnerable clients, or those defined by the FCA as individuals “who, due to their personal circumstances, [are] especially susceptible to detriment, particularly when a firm is not acting with appropriate levels of care.” Throughout this course, you will gain insight into the definition of vulnerable clients and how your company can better cater to this group’s needs, preferences, and personalities.

Approved Persons Regime awareness course for all members of firms NOT subject to the Senior Managers & Certification Regime (SM&CR) which came into effect on 7 March 2016, applying to banks, building societies, credit unions and investment firms that are subject to dual regulation by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA). Please note that, if your firm is currently regulated solely by the FCA under the Approved Persons Regime, this will be replaced by SM&CR in 2019 (or December 2018 for insurers).

This Treating Customers Fairly (“TCF”) course for all members of a firm helps them show the FCA that fair treatment of customers is at the heart of their business model.

This Complaints Handling course is suitable for any member of a team aiming to understand how to properly handle complaints in financial services sector.

The course provides understanding of the regulatory drivers and priorities; considers the factors you should promote to build and embed an inclusive operational resilience framework; enables you to recognise common risks and disruptors to operational stability and consider appropriate governance models.

This course outlines the need for combating ML risks and other financial crimes. Financial institutions must be able to respond to threads on a contextual basis to balance efficiency and cost needs with compliance obligations.

Risk assessment enables financial institutions to focus on their AML/CFT efforts and adopt appropriate measures to allocate the necessary resources in an optimal way. Based on the assessments conducted, the financial institutions should have controls, policies, and procedures that allow them to effectively manage and mitigate the risks identified.

The risk-based approach (RBA) is central to the effective implementation of the Financial Action Task Force (FATF) recommendations. This means that supervisors, financial institutions, and intermediaries should be able to identify, assess, and understand the risks related to money laundering and terrorist financing to which they are exposed, and implement the most appropriate mitigation measures.

A key concern and significant risk for financial institutions is the possibility of unknowingly becoming complicit in money laundering, whereby illegitimate money is moved into legitimate institutions. To mitigate such risk, financial institutions have strengthened their internal control systems by increasingly making use of Know Your Consumer (KYC) and Customer Due Diligence (CDD) requirements as part of their anti-money laundering (AML) strategies.

KYC/CDD is a critical element for effectively managing the risks posed by potential clients thus protecting the organization against criminals, terrorists, and Politically Exposed Persons (PEPs) who might present a higher risk, and possible dubious actions by existing customers that need to be regularly reassessed. This course provides an introduction to KYC and CDD procedures, both key tools in assessing customer risk and a legal requirement to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) laws.

This course outlines provides a brief overview of Suspicious Transactions / Activity Reporting process in a regulated financial services firm.

This course outlines basic CDD procedures requires to assess customer risk and a legal requirement to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) laws. Effective CDD involves ongoing monitoring of customers’ business activities, identifying and mitigating the AML/CFT risk a business relationship may pose to a regulated entity.

The aim of this self-paced eLearning course is to equip financial professionals, leaders, and compliance professionals with a comprehensive understanding of compliance culture in financial services.

This course explores what to consider when building a compliant Compliance Monitoring programme and how to effectively deliver reports. It considers the FCA’s requirements and expectations around the monitoring and testing undertaken by UK authorised firms.

This self-paced online course provides an overview of AML, the measures needed for efficient AML controls, Suspicious Transaction Monitoring, and Suspicious Activity Reporting (SAR) to help learners understand their obligations to report suspicious activity, when to report suspicious activity, and how to report better quality SARs.

This course offers a comprehensive introduction to best execution. It addresses the characteristics of best execution and how to achieve it. It provides a solid grounding in order execution policies and client information. It also includes the special provisions and changes to best execution with MiFID II and the monitoring rules.

A short online e-learning primer aimed as an introductory overview for those encountering Client Money and Client Assets for the first time, and for those working in firms that do not hold or control client money or safe custody assets as part of their business.

Market abuse may arise in circumstances where financial market investors have been unreasonably disadvantaged, directly or indirectly, by others who: have used information which is not publicly available.

The ICARA Process requirement is deriving from the provisions of the new prudential package (Investment Firms Regulation and Directive) introduced by the European Commission. The aim of this course is to provide a comprehensive understanding of the ICARA process methodologies and requirements, as well as its implications for Investment Firms operating within the European Union.

This course seeks to explain the role the FCA plays in the financial services sector and its position within the overall UK economy. We look at the structure of the regulator and how it is designed to support the objectives allocated to it.

This course looks at the key rules and requirements to issue complaint financial promotions and maintain appropriate oversight and control of your financial promotion process.

Prudential regulation is essential for firms operating within the financial services sector. It serves as a cornerstone of the ethical and moral framework that supports stable and healthy financial systems. A lack of prudence in financial decision-making can lead to significant economic disruptions. Prudence involves exercising caution when making financial decisions or allocating resources, aiming to minimize unnecessary risks. In the realm of accounting, prudence dictates that companies should avoid overstating their assets and profits, as well as understating their losses in financial reports.Our Prudential Regulation Training Course provides a comprehensive overview of the prudential standards that govern financial services firms in the UK.

IT Security is one of the most sought-after subjects due to the constant development of new technologies and the increasing number of cyber threats. Gain essential IT security knowledge and skills, to help protect your digital life.

This course is designed to give all employees of a firm an understanding of what GDPR is intended to achieve, how it aims to empower individuals, and how it impacts firms and the roles of their employees.

This course covers the FCA proposed rules in respect of Diversity and Inclusion (D&I) and Non-Financial Misconduct (NFM).

*NOTICE: THIS COURSE IS FOR SMALL AND MEDIUM-SIZE FIRMS (UP TO 250 EMPLOYEES) ONLY. LGCA CARRIES A SEPARATE COURSE FOR LARGER FIRMS.

Covers the FCA proposed rules in respect of Diversity and Inclusion (D&I) and Non-Financial Misconduct (NFM). Implement best practices to prevent and address non-financial misconduct.

Given its role and importance to any functioning modern economy, ‘trust’ is an essential ingredient between providers of financial services, its clients and even wider society. Culture, conduct and ethics are words which have come to pepper the regulatory lexicon.