The FCA’s Code of Conduct Sourcebook COCON sets out standards of conduct and apply to nearly all firms in the financial services industry. A much larger proportion of employees are subject to direct regulation under COCON than ever before.
SMCR firms (basically almost all firms) have an obligation to train their staff on the Individual Conduct Rules in COCON, and, for those who are performing Senior Management Functions, Senior Manager Conduct Rules.
This course covers the provisions of the Conduct Rules, and how they impact individuals in different types of businesses.
This introductory course could be a first step towards achieving an understanding of this crucial rulebook or a valuable refresher for those who have already taken such training.
When does the Code apply and to whom?
- Identifying those covered by the Code now and in the future – the COCON 1.1.2 list
- Which conduct does COCON cover
- Conduct rules staff and Senior conduct rules staff and what applies to whom
- Firms’ obligation to train their staff (COCON 2.3)
- Structure of COCON and its relationship with APER and the approved persons regime
- How to assess whether an individual has a problem (COCON 3.1)
Schedule
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Date: |
23 April 2024 |
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Time: |
09:30 – 13:30 UK Time |
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Duration: |
4 hours |
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Price: |
£ 474.- (incl. VAY) |
The conduct rules and the COCON 4 commentary on them:
Individual conduct rules and the guidance on their meaning
- Integrity
- Due skill care and diligence
- Open and co-operative with regulators
- Treating customers fairly
- Market conduct
Senior manager conduct rules (SCs)
- Business controlled effectively
- Compliance
- Delegation
- Open and co-operative with regulators
Who is Adam Samuel?
Adam Samuel is a compliance consultant who has been trying to resolve the financial services industry’s problems through a combination of training, advising, writing and general persuasion since 1996.
The author of the only book on complaints in the UK (now in a second edition), Adam has worked for regulators and public bodies in five countries and three continents and delivered financial services compliance training in three European countries and Hong Kong. He is a lawyer by training but insists on being qualified as a financial and mortgage adviser as well as a compliance and financial crime specialist. Adam’s speciality is loud highly interactive sessions (on complaints handling, financial promotions, digital financial promotions, product governance, financial crime and suitability) using as many practical examples as he and the participants can find.
EDUCATION:
A graduate of both Oxford university and Boston University (masters in banking law), he is a member of the English and New York bars and is a holder of qualifications from CAMS, the CISI, CII on financial crime, compliance and mortgage advice.
AREAS OF EXPERTISE:
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Complaint handling and other dispute resolution
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Financial promotions and digital media issues generally
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Product governance
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Advice and suitability standards and requirements for non-advised transactions
-
Financial crime including AML
Ticket Information
Additional Details
Price - 474
Duration - 4
CPDs - 4
Organizer
Adam Samuel is a compliance consultant who has been trying to resolve the financial services industry’s problems through a combination of training, advising, writing and general persuasion since 1996.
The author of the only book on complaints in the UK (now in a second edition), Adam has worked for regulators and public bodies in five countries and three continents and delivered financial services compliance training in three European countries and Hong Kong. He is a lawyer by training but insists on being qualified as a financial and mortgage adviser as well as a compliance and financial crime specialist. Adam’s speciality is loud highly interactive sessions (on complaints handling, financial promotions, digital financial promotions, product governance, financial crime and suitability) using as many practical examples as he and the participants can find.
EDUCATION:
A graduate of both Oxford university and Boston University (masters in banking law), he is a member of the English and New York bars and is a holder of qualifications from CAMS, the CISI, CII on financial crime, compliance and mortgage advice.
AREAS OF EXPERTISE:
- Complaint handling and other dispute resolution
- Financial promotions and digital media issues generally
- Product governance
- Advice and suitability standards and requirements for non-advised transactions
- Financial crime including AML