London Governance & Compliance Academy

Treating Vulnerable Customers Fairly

The fair treatment of vulnerable customers has become an increasingly important topic in the financial services industry. Vulnerable customers are individuals who may be at a greater risk of harm or disadvantage due to personal circumstances such as age, disability, low income or financial illiteracy. Ensuring that these customers are treated fairly and receive adequate […]

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Wanted: Compliance Officers

This article was originally featured on AGRC’s blog. You can find it here: Wanted: Compliance Officers – The Association of Governance, Risk and Compliance (AGRC) It is fair to say that new consumer-focused compliance requirements are emerging seemingly daily. Corporate accounting mandates, anti-money laundering laws, directives and ongoing legislation changes at a national and international […]

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