London Governance & Compliance Academy
The fair treatment of vulnerable customers has become an increasingly important topic in the financial services industry. Vulnerable customers are individuals who may be at a greater risk of harm or disadvantage due to personal circumstances such as age, disability, low income or financial illiteracy. Ensuring that these customers are treated fairly and receive adequate […]
This article was originally featured on AGRC’s blog. You can find it here: Wanted: Compliance Officers – The Association of Governance, Risk and Compliance (AGRC) It is fair to say that new consumer-focused compliance requirements are emerging seemingly daily. Corporate accounting mandates, anti-money laundering laws, directives and ongoing legislation changes at a national and international […]
In a rapidly changing global economy, organisations are constantly faced with unexpected challenges and disruptive events that can jeopardise their ability to function efficiently and effectively. Operational resilience has emerged as a critical concept for businesses aiming to survive and thrive in this unpredictable environment. We can define operational resilience as an organisation’s ability to […]
